Service call of the month from a Baltimore Gas &
Electric
residential customer ..
BGE received a call from a customer saying: "My
power is out.
When you come to fix it be sure to bring a truck with a tall enough
bucket to remove the deer".
The customer service rep prudently trying to gather
helpful
information to help diagnose the problem asked, "What deer"?
The customer replied " There is a deer on top of
one of the
electric poles on Wilkes Rd about 1/2 mile west of perimeter Rd".
The customer service rep tried desperately to pull herself
together and not laugh in front of the customer and replied" We
will
dispatch someone right away to investigate the power outage. Thank you
for the call".
Upon completion of the call, the customer service rep
proceeded to share the funny story with her coworkers in the office and
they
all had a good laugh.
Well, low and behold, the serviceman who repaired the
problem
stopped by the customer service office the following day with
the attached pictures. Sure enough, the deer had been hit by a train
&
landed on top of a distribution feeder pole!